FAQ
What types of collagen do you use in your products?
At Collabelle, we carefully select products formulated with hydrolyzed collagen (peptides)—known for its high bioavailability and clinically proven results.
We also offer products that naturally stimulate collagen production, using ingredients like vitamin C, peptides, hyaluronic acid, and botanical extracts.
Do your products contain additives, flavors, or added sugars?
We prioritize clean and safe formulas, with no added sugars, no artificial flavors, and no controversial additives.
Every product is thoroughly vetted to meet our strict Collabelle quality standards.
What’s the difference between marine, bovine, and “plant-based” collagen?
• Marine collagen (from fish) is the most easily absorbed. It’s ideal for skin, glow, and wrinkle support.
• Bovine collagen, rich in types I & III, is great for firmness, elasticity, and stronger hair/nails.
• “Plant-based collagen” doesn’t exist in the strict sense—these are plant-derived actives that boost your body’s natural collagen production.
At Collabelle, we select only proven-effective products with transparent, science-backed formulations.
What’s the difference between your packs and individual products?
Our beauty packs are expertly curated routines, each targeting a specific concern like glow, anti-aging, or clear skin.
They include a synergistic mix of complementary products, designed to work better together and deliver faster, more visible results.
Bonus: you also enjoy exclusive discounts of up to 40% compared to purchasing each item separately.
At what age should I start taking collagen?
There’s no “perfect” age, but your body’s natural collagen production starts to decline around 25.
That’s when early signs like dullness, fine lines, or loss of firmness may appear.
Starting a Collabelle routine from age 25–30 is a smart move—whether you’re looking to prevent or correct visible signs of aging.
Does collagen really work for wrinkles, hair, and nails?
Yes dozens of clinical studies have shown the benefits of hydrolyzed collagen on:
– Reducing wrinkles and improving skin elasticity
– Promoting fuller, stronger hair
– Strengthening brittle nails
At Collabelle, we only curate products that have demonstrated proven, visible results in these key areas.
How long does it take to see results?
You may notice early improvements like brighter skin and better hydration within 10 to 14 days.
For deeper results—such as improved firmness, smoother wrinkles, or stronger hair—3 to 6 weeks of consistent use is generally needed.
Are your formulas backed by science?
Absolutely. Most of the products we offer are clinically tested, with independent lab validation or published studies behind them.
We’re committed to transparency and results—you’ll find scientific details on each product page where available.
Are the results long-lasting if I stop using collagen?
Collagen results are cumulative the more consistent your routine, the more visible and lasting the benefits.
If you stop completely, improvements may gradually fade over time.
That’s why we recommend doing longer treatments or maintaining a light upkeep routine to help preserve your glow and firmness over the long run.
Are your products dermatologically tested?
Yes. Most of the products we select are dermatologically tested to ensure skin safety and tolerance. When available, this information is clearly listed on each product page.
Are your products safe during pregnancy or breastfeeding?
Some are, others are not. We strongly recommend checking with your healthcare provider before starting any supplement especially during pregnancy or breastfeeding. Each product page clearly indicates whether it’s not recommended during these periods.
Can I take collagen while on medication?
As with any supplement or skincare product, reactions are rare but always possible. If you’re allergic to fish or beef, be sure to check the collagen source (marine or bovine). Should you experience any unwanted reaction, stop using the product and consult a healthcare professional.
Y a-t-il un risque d’allergie ou d’effet secondaire ?
Comme pour tout complément ou soin, une réaction est toujours possible, bien que rare. Si vous êtes allergique au poisson ou au bœuf, veillez à vérifier la source du collagène (marin ou bovin). En cas d’effet indésirable, arrêtez immédiatement le produit et consultez un professionnel de santé.
Are your products vegan, halal, or gluten-free?
Not yet but we’re working on it! We’re currently expanding our range to include certified vegan, halal, and gluten-free options. These filters will soon be available on our website so you can easily find formulas that align with your needs and values.
Which countries do you ship to?
We deliver worldwide. Whether you’re in Europe, North America, the Middle East, or Asia, we’ll do our best to ship your order quickly and safely—wherever you are.
What are the delivery times and shipping fees?
Delivery times vary by country, but on average, you’ll receive your order within 7 to 12 business days. Shipping costs are shown at checkout, and delivery is often free once you reach a certain order amount or during promotional periods.
Will I be able to pause, modify, or cancel my subscription?
Yes Collabelle subscriptions will be 100% flexible. You’ll be able to pause, edit, or cancel anytime from your account. No strings attached, no pressure.
Offrez-vous une garantie satisfait ou remboursé ?
Oui, vous disposez de 30 jours après réception pour changer d’avis. Si le produit est non ouvert et en parfait état, nous vous remboursons sans poser de question. Toutes les infos sont disponibles dans notre politique de retours.
Where can I track my order?
As soon as your order is shipped, you’ll receive a tracking link via email. You can also find it anytime in your customer account on our website.
Do you offer subscriptions for Collabelle products?
Not yet but it’s coming soon! We’re launching a monthly subscription option so you’ll never have to worry about running out of your beauty essentials again. Products will be delivered automatically, right on time.
What are the benefits of a Collabelle subscription?
You’ll get exclusive perks: discounted prices, priority access to limited editions, and automatic deliveries — no need to reorder every month.
Can I pause, change, or cancel my subscription?
Absolutely. Collabelle subscriptions will be 100% flexible. You can pause, edit, or cancel anytime from your account. No commitment. No pressure.
How can I take advantage of the current 40% off promotion?
The 40% discount is available sitewide for a limited time. Just add your favorite products to your cart — the discount is applied automatically. No code needed.
Do you offer promotions throughout the year?
Yes. We regularly run special offers, themed bundles, and seasonal discounts. To make sure you don’t miss out, sign up for our newsletter or follow us on social media.
What types of collagen do you use in your products?
At Collabelle, we carefully select products formulated with hydrolyzed collagen (peptides)—known for its high bioavailability and clinically proven results.
We also offer products that naturally stimulate collagen production, using ingredients like vitamin C, peptides, hyaluronic acid, and botanical extracts.
Do your products contain additives, flavors, or added sugars?
We prioritize clean and safe formulas, with no added sugars, no artificial flavors, and no controversial additives.
Every product is thoroughly vetted to meet our strict Collabelle quality standards.
What’s the difference between marine, bovine, and “plant-based” collagen?
• Marine collagen (from fish) is the most easily absorbed. It’s ideal for skin, glow, and wrinkle support.
• Bovine collagen, rich in types I & III, is great for firmness, elasticity, and stronger hair/nails.
• “Plant-based collagen” doesn’t exist in the strict sense—these are plant-derived actives that boost your body’s natural collagen production.
At Collabelle, we select only proven-effective products with transparent, science-backed formulations.
What’s the difference between your packs and individual products?
Our beauty packs are expertly curated routines, each targeting a specific concern like glow, anti-aging, or clear skin.
They include a synergistic mix of complementary products, designed to work better together and deliver faster, more visible results.
Bonus: you also enjoy exclusive discounts of up to 40% compared to purchasing each item separately.
At what age should I start taking collagen?
There’s no “perfect” age, but your body’s natural collagen production starts to decline around 25.
That’s when early signs like dullness, fine lines, or loss of firmness may appear.
Starting a Collabelle routine from age 25–30 is a smart move—whether you’re looking to prevent or correct visible signs of aging.
Does collagen really work for wrinkles, hair, and nails?
Yes dozens of clinical studies have shown the benefits of hydrolyzed collagen on:
– Reducing wrinkles and improving skin elasticity
– Promoting fuller, stronger hair
– Strengthening brittle nails
At Collabelle, we only curate products that have demonstrated proven, visible results in these key areas.
How long does it take to see results?
You may notice early improvements like brighter skin and better hydration within 10 to 14 days.
For deeper results—such as improved firmness, smoother wrinkles, or stronger hair—3 to 6 weeks of consistent use is generally needed.
Are your formulas backed by science?
Absolutely. Most of the products we offer are clinically tested, with independent lab validation or published studies behind them.
We’re committed to transparency and results—you’ll find scientific details on each product page where available.
Are the results long-lasting if I stop using collagen?
Collagen results are cumulative the more consistent your routine, the more visible and lasting the benefits.
If you stop completely, improvements may gradually fade over time.
That’s why we recommend doing longer treatments or maintaining a light upkeep routine to help preserve your glow and firmness over the long run.
Are your products dermatologically tested?
Yes. Most of the products we select are dermatologically tested to ensure skin safety and tolerance. When available, this information is clearly listed on each product page.
Are your products safe during pregnancy or breastfeeding?
Some are, others are not. We strongly recommend checking with your healthcare provider before starting any supplement especially during pregnancy or breastfeeding. Each product page clearly indicates whether it’s not recommended during these periods.
Can I take collagen while on medication?
As with any supplement or skincare product, reactions are rare but always possible. If you’re allergic to fish or beef, be sure to check the collagen source (marine or bovine). Should you experience any unwanted reaction, stop using the product and consult a healthcare professional.
Y a-t-il un risque d’allergie ou d’effet secondaire ?
Comme pour tout complément ou soin, une réaction est toujours possible, bien que rare. Si vous êtes allergique au poisson ou au bœuf, veillez à vérifier la source du collagène (marin ou bovin). En cas d’effet indésirable, arrêtez immédiatement le produit et consultez un professionnel de santé.
Are your products vegan, halal, or gluten-free?
Not yet but we’re working on it! We’re currently expanding our range to include certified vegan, halal, and gluten-free options. These filters will soon be available on our website so you can easily find formulas that align with your needs and values.
Which countries do you ship to?
We deliver worldwide. Whether you’re in Europe, North America, the Middle East, or Asia, we’ll do our best to ship your order quickly and safely—wherever you are.
What are the delivery times and shipping fees?
Delivery times vary by country, but on average, you’ll receive your order within 7 to 12 business days. Shipping costs are shown at checkout, and delivery is often free once you reach a certain order amount or during promotional periods.
Will I be able to pause, modify, or cancel my subscription?
Yes Collabelle subscriptions will be 100% flexible. You’ll be able to pause, edit, or cancel anytime from your account. No strings attached, no pressure.
Offrez-vous une garantie satisfait ou remboursé ?
Oui, vous disposez de 30 jours après réception pour changer d’avis. Si le produit est non ouvert et en parfait état, nous vous remboursons sans poser de question. Toutes les infos sont disponibles dans notre politique de retours.
Where can I track my order?
As soon as your order is shipped, you’ll receive a tracking link via email. You can also find it anytime in your customer account on our website.
Do you offer subscriptions for Collabelle products?
Not yet but it’s coming soon! We’re launching a monthly subscription option so you’ll never have to worry about running out of your beauty essentials again. Products will be delivered automatically, right on time.
What are the benefits of a Collabelle subscription?
You’ll get exclusive perks: discounted prices, priority access to limited editions, and automatic deliveries — no need to reorder every month.
Can I pause, change, or cancel my subscription?
Absolutely. Collabelle subscriptions will be 100% flexible. You can pause, edit, or cancel anytime from your account. No commitment. No pressure.
How can I take advantage of the current 40% off promotion?
The 40% discount is available sitewide for a limited time. Just add your favorite products to your cart — the discount is applied automatically. No code needed.
Do you offer promotions throughout the year?
Yes. We regularly run special offers, themed bundles, and seasonal discounts. To make sure you don’t miss out, sign up for our newsletter or follow us on social media.